CASE STUDIES

United Kingdom - 28/08/09
Pennine MSK Partnership Team Delivers Excellent Customer Service

A commitment to improving the patient experience coupled with the importance of communicating this goal to staff and stakeholders.
Read more

spacer Results 1 - 6 of 6 RSS Feed
28/08/09 Systems and Services Certification Pennine MSK Partnership Team Delivers Excellent Customer Service
A commitment to improving the patient experience coupled with the importance of communicating this goal to staff and stakeholders.
28/08/09 Systems and Services Certification Richmond upon Thames Delivers Excellent Customer Service
Delivering a consistent approach to customer service is vital for the Customer Services department at London Borough of Richmond upon Thames.
26/11/08 Systems and Services Certification Plymouth Governor Development Team Proves Itself With CSE Success
The Governor Development Team at Plymouth City Council Department of Children’s Services has achieved the CSE award.
23/10/08 Systems and Services Certification Hull Building Cleaning Shines With Customer Service Excellence
In March 2008 HBC became one of the UK’s first organisations to gain CSE certification.
20/10/08 Systems and Services Certification CASE STUDY: New Award Recognises High Standards Of Customer Service At Spelthorne Borough Council
The Revenues and Housing Benefits Teams at Spelthorne Borough Council have underlined their service credentials with the award.
02/10/08 Systems and Services Certification Education Leeds Records Customer Service Excellence Success
Education Leeds, a not-for-profit company wholly owned by Leeds City Council has achieved CSE, the new government standard that encourages organisations to put their customers first.